FAQ's | Vixion Store
1. What products does Vixion Store offer?
We offer a curated selection of premium mechanical, automatic, minimalist, and smartwatches to elevate your everyday style.
2. Does Vixion Store deliver across Pakistan?
Yes, we provide fast and reliable delivery services all across Pakistan.
You can place your order directly through our website by adding products to your cart and completing the checkout process.
4. Do these watches come with a warranty?
Yes, we provide a 7-Day Checking Warranty. This ensures your watch arrives in perfect working condition and covers any out-of-the-box manufacturing defects.
Delivery usually takes 3–5 working days, depending on your location.
Yes, you can return or exchange eligible items within 7 days of delivery. The watch must be unworn, unaltered, and returned with all tags and protective films still intact.
7. Are the watches waterproof?
Most of our watches are splash-resistant (safe for rain or washing hands). However, unless specifically stated as a diving watch, we recommend avoiding swimming or showering with them to prevent water damage.
8. Will the watch color fade?
To preserve the finish and color of your watch, we recommend keeping it away from perfumes, lotions, and excessive moisture.
9. How can I contact Vixion Store customer support?
You can reach our support team via WhatsApp, our social media pages, or the contact form on our website.